West Asheville Family Dentistry

Katherine Moore 2 months ago

Had a really bad experience with their front desk, to the point where I just had to take my whole family to a different dentist

Maylynn Roberts 6 months ago

Made an appointment for my husband several months back ask if they took my insurance they said yes my husband goes in today for his appointment forgot his card called me and asked me for it. I sent it to him within 17 minutes during the 17 minutes of him waiting on me the front desk staff is hounding him He would need to reschedule if he doesn’t have a card it will be self-pay if he doesn’t have insurance he needs to do self-pay or reschedule. Remind you. We have waited months for this appointment and you can’t wait 17 minutes to get an insurance card l? rude front desk staff members I work in the healthcare industry and never would treat patient the way that my husband was treated today. Very disappointing. My husband was not rude. My husband was very kind to the lady at the front. She was very rude and hounding demanding that he reschedule need less to say We will never be back to this dentistry We will go to Arden to my Dentist where they treat you with respect,care where they give you time their time not hounding not pressure not you leaving Feeling worse than you did when you went in. Maybe you need to give your front desk staff training on how to treat customers. I’m sure no

Satima Geri 9 months ago

Beware of this place. The dentist told me I was going to need two crowns a year for the next few years. That made no sense to me and I have since seen two other dentists who said I don’t need any crowns. I’m giving them two stars only because the crown I did let them do, which I agreed I needed, they did a good job on.

Grant Hipps a year ago

These guys are great. I switched dentists and immediately the vibe was completely different. The staff here is great and always welcoming. The dentist is professional and does great work. I’ve visited 3 times now. No complaints here - would recommend!

roberta greenspan a year ago

Some good dentists but they dont stay. Also didnt want to use gold on a crown and there was conflicting info about if they even use gold, due to my seeing 3 dentists in a month. Also told me i needed to get a tooth pulled and new dentist saved it without any problem after i spent over $450 at the surgeon. Owner did not respond until i called his after hours phone and was not at all sympathetic. Maybe that is why there are new dentists. Front desk is great. Also old info on website - Dentist Lauren is two dentists ago.